Using my UX skills, a master’s degree in social psychology, years of research experience, combined with deep understanding of how to start and operate a business, I bring a unique and multifaceted approach to solving complex design problems.
For 8 years I designed and evaluated social programs that helped people with disabilities start their own businesses and vulnerable students succeed both in and out of school. After the successful completion of my last grant-funded program, I decided to expand my skills by pursuing UX design at General Assembly. UX brings together both my passion for universal design and an opportunity to use my creativity to further positive experiences of users and businesses.
Now as a Senior UX Researcher at BMO Harris Bank I lead the strategy, planning and execution of research activities across the Bank’s public websites in Canada and the United States. I am also dedicated to giving back to the UX community that has given so much to me. I have mentored over 20 UX graduates, guest lectured at Northwestern University about usability testing, led a small team that developed and launched a website for a local non-profit. and co-organized the 2019 World Information Architecture Day (WIAD) conference in Chicago.
Lastly, I am a born and bred Chicagoan who loves to fish, garden, practice improv, design and execute delicious meals for my wife, and travel the world (prior to COVID).
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